All sales are final and as is. If items are damaged during shipping it is important to note this when receiving your items. If items come significantly not as described or with manufacturering defects please let us know so we can work to arrange a warrantied replacement for you. Items which are not picked up from our warehouse or delivery refused are subject to a 30% re-stocking fee. All items purchased from our showroom must be picked up within 10 days. Deposits to place items on hold are non-refundable.